911

Clearfield County provides 9-1-1 services to the County of Clearfield, Pennsylvania. The county encompasses approximately 1,154 square miles and has a population of over 83,000. Clearfield County 911 answers and dispatches an average of 60,000 emergency and non-emergency incidents per year. There is a staff of 25 dispatchers with an average of 5 on duty at all times. An administrative staff of 6 people provide support services such as quality assurance, training, radio maintenance, and database administration.

City, township and community logs are filled with incidents where people have helped save lives and property by dialing    9-1-1. Unfortunately, there are many instances where 9-1-1 was dialed as a joke. Remember, dialing 9-1-1 is serious and calling unnecessarily can endanger someone else's life or property when they really do need help! 

Clearfield County has implemented the Enhanced 9-1-1 system. It is critical that you verify your service address with your local telephone company. Your life may depend on it!

When you call 9-1-1, your address information is provided by your local telephone company. However, each telephone company maintains three addresses for you:

1. The Billing Address - This is the address to which your bill is sent.

2. The Listed Address - This is the address placed in your local phone directory.

3. The Service Address - The physical location of the telephone.

In most instances, these addresses are all the same. However, if you use a post office box or operate a business, the addresses may be different. Just because the address on your bill is correct does not mean the service address record is correct. The service address is the address that is provided to the 9-1-1 center. Incomplete or erroneous information may cause a delay in emergency response. Therefore, it is imperative that your service address is accurate in the telephone company records.

To verify your service address, please call your local telephone company at one of the following numbers:

         Verizon                                                               Alltel

1-800-234-2340 (residential)                              1-800-255-8357

1-800-479-1919 (business)

  1. Why was the 9-1-1 System created?
  2. When Do I Call 9-1-1?
  3. What is considered an EMERGENCY?
  4. What do I do if there's a FIRE in my home?
  5. What questions will I be asked when I call 9-1-1?
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